České Radiokomunikace a.s. is the key player in TV & radio broacasting in Czech republic with wide portfolio of telco & ITC services. In order to reduce the TCO of customer support services we secured the pilot implementation opensourcového...více informací
ManpowerGroup s.r.o. (Ltd.) exploited our implementation services for OTRS system in order to get better request/task management in dislocated company branches for several departments (financial accounting, payroll department, IT, marketing,...více informací
Internet Mall, a.s. (Inc.) uses free OTRS help desk tool for several years, we have been asked to provide consultancy on how to deploy ITIL-ITSM processes in OTRS including SLA settings, Change Request and project management in OTRS with different...více informací