Nový obsah

AdminDynamicFieldDTT

Administration of Dynamic Fields in relation to Dynamic Ticket templates. (Cloned from Queues - Templates.) New module is placed in Ticket block and it requires admin permissions. OTRS module DynamicTicketTemplates is affected, due the restriction of visibility of dynamic field in the original AdminDynamicTicketTemplate screen.

ITSMConfigItemMultiselect

This extension implements new type of Dynamic Field. Based on ITSM Config Item Class, it renders multi-select field populated with items of given class. Backend part of the extension does not save data in standard database table, but creates link among ticket and selected Config Items instead.

AWO

This module implements idea of Automatic Work Order (AWO) - automatic ticket creation with pre-defined parameters. AWO package implements custom OTRS daemon for AWO tasks. This module is standalone.

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